Returns & Exchanges
At IPawsPlus, we want you and your pet to love your new look, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all original tags remain attached and items are free of pet hair to qualify for a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all labels and accessories are included to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing